Income Support

Flexible & affordable support

Rent and service charge collection is an essential service, helping to fund everything else and, to the best of our knowledge, our combined service is entirely unique.

Our one-stop service provides almost any combination of support and is designed to fund the training and employment of residents nominated to us by our clients. Whether it’s additional people, technology or business intelligence you need, we can provide it.

People

In our virtual Resident Contact Centre, we train and employ residents, alongside experienced Revenue Officers, to assist with call management, chat, early intervention, out-of-hours and basic administration.

Technology

We offer a range of client-branded two-way SMS and App services designed to help encourage residents to engage and make and maintain affordable agreements.

Business Intelligence

Our prioritising and analysing system is very sensibly priced and, if you want to save even more money, we also supply the prioritising separately. Rather than buying another system we can instead help you to improve the systems you already possess.

This service funds the training and employment of residents.